One Voice Wales is able to offer member Councils a range of consultancy services provided by fully qualified professionals. The services are available through the medium of English and are summarised as follows:

Human Resources and Employment Law
Consultants: Paul Egan and Brian Kultschar

  • Review of existing HR policy infrastructure and design of bespoke employment policies for Councils
  • Specific advice and support in relation to all HR matters including discipline, grievance, redundancy and sickness absence issues
  • Acting as a professional advisor to Council Appeals Panels
  • Providing external investigation of serious disciplinary cases
  • Design of settlement agreements in appropriate cases
  • Providing mediation services to Councils in dispute with an employee
  • Assistance in the recruitment and selection of personnel including preparation of job descriptions, employee specifications and design of assessment tests
  • Assistance in the preparation for employment tribunals
  • Investigation of complaints
  • Design and delivery of bespoke training courses
Property Management (Service to North Wales Councils only)

Consultant:  Dr Ian Gardner PhD, MSc, BA (Hons), FCIH, FCMI, FRSA 

  • Property Maintenance and Facilities Management
  • Project Management and Evaluation
  • Value for money, cost saving and procurement
  • Business Continuity Planning
  • Environment Strategy, Policy and Assessment

Testimonial from Tina Earley, Town Clerk Bay of Colwyn Town Council
“Bay of Colwyn Town Council commissioned One Voice Wales to undertake a review of Facilities Management at the Town Council Offices in May 2016. The detailed review was undertaken by Dr Ian Gardner who visited the Council’s building, interviewed the Town Clerk and looked through documents. Based on this a report was prepared and presented to the Council’s Buildings Sub Committee in July. Dr Gardner clearly explained the findings of the review and the recommendations relating to the management of asbestos, legionella, fire safety and other statutory requirements and answered questions from Councillors.
The Town Council subsequently commissioned Dr Gardner to prepare Memoranda of Understanding for the Town Council’s lessees and tenants. Dr Gardner met with each occupier and discussed their responsibilities before drafting documents setting out how the Town Council and occupiers of the Town Council’s offices would share responsibility for statutory compliance.
The two commissions were undertaken professionally and delivered on time and within budget and the Town Council would recommend that other Councils with premises undertake similar reviews to help them manage their buildings and the responsibilities that arise from being a landlord.”

Health, Safety and Welfare

Consultant – Jeff Berriman CMIOSH Cert. Ed. Dip. I.I.M. Dip. R.S.A

  • Review of existing policy infrastructure and design of bespoke policies and procedures
  • Undertaking risk assessments and providing procedures to support findings
  • All aspects of advice on health, safety and welfare
  • Provision of bespoke training

Health & Safety

  • Do you have a written health and safety policy?
  • Do you have written fire risk assessments for your premises?
  • Are you compliant with the Fire Regulatory Reform Act?
  • Are staff trained and aware of their health and safety responsibilities?
  • Have you undertaken risk assessments covering your activities?

Our Consultant is able to assist with all of these matters and can advise councils in relation to all of their responsibilities relating to health and safety.

For further details including costs please contact Mr Paul Egan, Deputy Chief Executive and Resources Manager. Please email